FAQ
Orders
How long does order processing take?
Orders are typically processed within 1–2 business days.
How long does shipping take?
Most U.S. orders arrive within 5–8 business days after shipment.
How can I track my order?
Once your order ships, you'll receive a tracking email with your tracking number.
Can I change or cancel my order?
Please contact us as soon as possible. If your order has not yet been processed, we'll do our best to make the requested changes.
Returns
What is your return policy?
We offer a 30-day return policy for eligible items.
What if my item arrives damaged?
Please contact us within 48 hours of delivery with your order number and photos. We'll arrange a replacement or refund as quickly as possible.
Products
Are your products easy to clean?
Yes. Most HarmonyTrove products can be cleaned using a damp cloth and mild detergent when needed.
Will the adhesive shower caddy damage my wall?
When installed and removed according to the instructions on a smooth, suitable surface, the adhesive is designed to provide secure installation without drilling while minimizing wall damage.
Are the storage bags waterproof?
Our storage bags are made with moisture-resistant materials that help protect your belongings from dust and light moisture.
Are your drawer organizers stackable?
Yes. They are designed to stack neatly for convenient storage when not in use.
Support
How can I contact HarmonyTrove?
You can reach us anytime through our Contact Us page or by email. Our support team is happy to assist you.
Do your products include a warranty?
If you experience any quality issues, please contact us. We'll work with you to find the best solution.
Where do you ship?
We currently ship to eligible regions shown during checkout. Shipping availability may vary depending on your location.